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Max Hospital alleged overcharging on Syringes leads to CCI probe on all Super-Speciality hospitals in Delhi


Max Hospital alleged overcharging on Syringes leads to CCI probe on all Super-Speciality hospitals in Delhi

In an order dated August 31, the CCI said that regarding the abusive conduct of Max, it is noted from the DG’s report that the hospital had earned huge profit margins ranging from 269.84 percent to 527 percent in the financial year 2014-15 and ranging from 276.96 percent to 527 percent in the financial year 2015-16 by sale of different syringes.

New Delhi: The Competition Commission will probe super specialty hospitals in the national capital for possible unfair pricing in services and products provided to their in-patients, according to an official release.

The Investigation will focus on the products sold by the super specialty hospitals to their in-patients which are not required on an urgent basis for any medical procedure / intervention or which do not involve any high degree of quality issue from the medical procedure point of view and for the purchase of which the patients have the time and scope to exercise their rational choice to purchase such products from open market where such products may be available at lower rates.

The genesis of this broader investigation lies in the CCI probe on Max Hospital, Partparganj as well as Becton Dickson India Pvt Ltd, a manufacturer of disposable syringes, who had come under the scanner of the Competition Commission of India (CCI) after an allegation by a patient that the latter is providing syringe exclusively to the hospital.

It had been alleged that Becton Dickson is supplying Max Hospital disposable syringe exclusively, which means that there are only Becton Dickson syringes available at the hospital. Further, it was alleged that the same was supplied to the patients at a higher than MRP cost (at the hospital premise).

Read also: Delhi hospital under the scanner of CCI for overcharging on consumables

In November 2015, the CCI had directed its investigation arm — the Director General(DG) — to probe alleged violation of Sections 3 and 4 of the Competition Act by Becton Dickinson India (P) Ltd and Max Super Speciality Hospital, after finding “prima facie” that they had contravened the same.

The DG had considered the market for “provision of healthcare services/ facilities by private super-speciality hospitals within a distance of about 12 km from Max Super Specialty Hospital, Patparganj” as the relevant one.

PTI reports that In an order dated August 31, the CCI said that regarding the abusive conduct of Max, it is noted from the DG’s report that the hospital had earned huge profit margins ranging from 269.84 per cent to 527 per cent in the financial year 2014-15 and ranging from 276.96 per cent to 527 per cent in the financial year 2015-16 by sale of different syringes.

Also, with view to earn more profit, Max had shifted its procurement or purchase from flow wrap syringes to blister pack syringes during 2015-16, the CCI said, adding that it has been found by the DG that the hospital had been compelling its in-patients to purchase products only from its in-house pharmacy once they are admitted.

As per the DG’s report, such conduct of Max amounts to the contravention of the provisions of Section 4 of the Act, the Competition Commission of India (CCI) said.

The regulator observed from the DG’s report that while there is a reference to Max’s alleged conduct as being akin to ‘aftermarket abuse’, however, it has not investigated the same in ‘greater detail’.

The CCI said that though the monopoly of Max in the aftermarket of pharmaceutical and other consumables in healthcare services for in-patients by itself is not an issue for the purposes of the Act, however, abuse of that position by the hospital by charging “supra-competitive prices” from the locked-in in-patients for the products and services “including but not limited to syringes in that aftermarket needs to be explored”.

“It is common knowledge that this practice of exploitative pricing from the locked-in patients is followed with impunity by most of the hospitals,” it added.

Noting that the present investigation report of the DG suffers from some inconsistencies, the regulator said that “further investigation in this matter is required”.

The CCI said that the investigation may especially focus on the products sold by the super speciality hospitals to their in-patients, which are not required on an urgent basis for any medical procedure or intervention or which do not involve any high degree of the quality issue from the medical procedure point of view.

The probe can also focus on the products for the purchase of which, the patients have the time and scope to exercise their rational choice to avail them from open market as well as where such products may be available at lower rates, it said.

According to the order, the relevant market definition as provided in the DG’s investigation report “may be revisited”.

“The concept of ‘aftermarket abuse’ referred to in the DG’s report may be used to define the relevant market as the market for healthcare services/ facilities in the after-market for in-patients in super speciality hospitals.

“With regard to the relevant geographic market, instead of considering “a distance of about 12 km from Max Super Specialty Hospital, Patparganj,” the DG may consider Delhi as the relevant geographic market …,” the CCI said.

After finding that “huge profit margins” are being earned by super speciality hospitals through “sale of products to the locked-in in-patients”, the fair trade regulator has decided to widen the scope of the investigation.

“By broadening the scope of investigation in the matter, the Commission aims to
prevent practices having adverse effect on competition in the tertiary healthcare
sector. ..The Commission has directed the DG to complete investigation expeditiously,” the CCI release added.

While section 3 deals with anti-competitive agreements, section 4 pertains to abuse of dominant market position.




Source: with agency inputs
4 comment(s) on Max Hospital alleged overcharging on Syringes leads to CCI probe on all Super-Speciality hospitals in Delhi

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  1. why confine to Delhi alone

  2. By the same token,a bottle of mineral water has to be sold at mrp in a 5 star hotel.why do they charge 150₹?.water is also life saving.when it comes to health care,people,including the well off and educated suddenly get tunnel vision.

  3. Which private hospital is not practicing what Max is doing-all private hosp do the same-overcharge for everything even for gloves. The technician who uses one set of gloves to draw blood for tests and hospital charges all patients for one set of gloves equal to one box of gloves?? Who is going to check this.
    When basic honesty is not there no matter how many rules are made is a waste. Officials take bribe and ignore all malpractices.
    When an organization is cheating people forcsuch petty issues one can imagine about much bigger issues where the cheating is enormous.

  4. And everyday there are 70 to 80% discounts on online shopping like myntra and others. This also has huge profit margins without the discount. And even after this 70% discount, they are able to make some profit. No hue n cry on this ever. Keeping qualified and we\’ll trained staff is not a cheap proposition. They should then look at the profit margins in every field then