Arunachal Pradesh : How PPP model changed the face of public health care

“It will be wrong to say that we had no idea about contraceptives. In fact it was the unavailability of any type of contraceptives here which led to unwanted pregnancies among our women. Now we do not become pregnant if we do not want to. Availability of contraceptives in the PHCs has helped us plan proper spacing in the births of our children,” Dome Dini, a ANM (Auxiliary Nurse Midwife) with Anpum PHC now run by Karuna Trust, told IANS.

Karuna Trust, an NGO, has been tasked to manage 11 PHCs by the Arunachal Pradesh Government, all in remote areas which takes days to reach from the state capital.

According to the villagers, PHCs which used to be in a dilapidated condition and could not provide medical services even to people suffering from common cold, after being operated by Karuna Trust, are able to provide all basic medical care including family planning. Institutional deliveries have increased by 30 percent and home deliveries have come down to a great extent.

Under then PPP model, Karuna Trust is given Rs.30 lakh annually by the government to manage each PHC in Arunachal Pradesh. The PHCs now have IT-based essential supply chain management system for drugs and vaccines, reproductive and child health programmes for tribals, and delivery of generic drugs along with dental care facilities.

In the initial years Karuna Trust also received funds from Population Foundation of India to strengthen its medical care facilities in the PHCs.

“There is no doubt that Karuna Trust is doing a marvellous job. In fact by witnessing the work of the NGO and the satisfaction of the people in the remote areas, I want to give the work of more PHCs to Karuna Trust, so that we can ensure our people in the remote areas do not die due to lack of medical care,” P.N. Thungan, Mission Director National Health Mission, told IANS.

Unlike earlier, now Karuna Trust posts medical staff in PHCs as per the Indian Public Health Standards (IPHS). The staff of the PHC and sub-centres reside 24X7 inside the respective campus.

“There is a drastic change in the medical services provided by the PHCs after they have been given to the NGOs to manage. It was difficult to manage the PHCs in the remote areas with limited manpower and the difficult terrain of Arunachal; so in such a situation handing over work to NGOs was the best we could do,” Raja Dodum, nodal officer for National Urban Health Mission, told IANS.

Asked about the key challenges despite having the PPP model, Dodum said at times there is delay in funds for three-four months which becomes a problem.

The IANS correspondent visiting the PHC was told that at times there are unrealistic expectations among community members from the PHC due to awareness.

“Community members seek services for cardiac surgery, orthopaedics etc, which is impossible. There are districts which are affected by militant activities and lack of physical security for the staff is a major challenge,” said Annop Sarmah, coordinator of Karuna Trust NE.