CGHS Doctor to face action for allegedly shouting at patient

"She asked my father to take back the complaint and hinted that a compromise be struck. Though she said that doctors were under a lot of work pressure, my father refused to do her bidding and said no matter how stressed a doctor was he could not insult a patient," patient's son told HT.

Talking about the complaint received, Dr Ashwani Kumar, additional director, CHGS confirmed that the complaint had been received and inquiry against the doctor will be initiated soon.

"We have received three to four written complaints against him. In previous cases, patients compromised but in this (Sood's) case we have marked an inquiry." Dr Kumar informed HT.

The concerned doctor Dr Singla blamed work pressure and patient load adding that it's not possible to satisfy all patients.

"We are always there to help the patients. There is a lot of patient load and at times patients are agitated. We have to follow government rules and when we ask them to follow some rules like coming next for collecting medicines they get agitated. One person cannot satisfy all." he told the daily