Mohali : Healthcare at Home fined Rs 10 lakhs for Medical Negligence

The district consumer disputes redressal forum, finding the organisation guilty directed the home healthcare company to pay Rs 10 lakh as compensation for deploying inexperienced nurses to tend to a critically ill elderly patient

“Both nurses without holding a valid diploma provided treatment of catheterisation without a male specialist nurse. It not only amounts to deficiency in service but also medical negligence besides unfair trade practice,” said the consumer forum presided over by Amrinder Singh Sidhu.

The council of the healthcare company in response to this argued that their company only provides its specialized services to patients with qualified staff. However, the forum not convinced with the argument said that  “Healthcare at Home India catheterization literature states that ideally a male nurse should catheterise a male patient and a female nurse for a female one. Male nurse was available but still female nurses were deployed to catheterise a male patient which is a deficiency in service,”