Bengaluru-based Hair Transplantation Facility directed to refund after denying surgery to diabetic patient

Holding a Bengaluru-based Hair Transplantation facility to be deficient in service, the Bangalore Urban II Additional District Consumer Court recently directed the facility to make a full refund of money to a diabetic patient, who could not get his hair transplantation done despite paying money.

The allegations against the facility, IGraft Global Hair Service were that even after taking Rs 35,000 from the complainant, it denied performing the surgery on the ground that his blood sugar levels were not within control. Further, when the complainant demanded a refund of the money, IGraft denied so citing company policy.

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Hair Transplantation Facility Told To Refund After Denying Surgery To Diabetic Patient