Mumbai: Medical services firm directed to reimburse a patient

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A Churchgate resident in Mumbai will be receiving a reimbursement of Rs 7.65 lakh, after the order issued by the consumer redressal forum to a medical service firm and an insurance company involved in the case.
The issue came to highlight after they refused to repay the patient’s (the complainant, 78 yr old Gool Sawhani), hospital bills. The firm under the case is Life Line Global Ltd which provides medical services to its members before and during hospitalization for treatment and even after discharge.
As per the status quo on the case, the complainant, Gool Sawhani (78), had moved the forum against Life Line Ltd, which provides aid during hospitalization, and United India Insurance Company Ltd after they refused to refund the money she had incurred for his knee transplantation surgery at Breach Candy hospital in March 2005.
She has submitted the evidence based documents required for her claim which includes the doctor's certificate. She had also shared different test reports which were conducted at the hospital before the surgery.
The issue came to highlight after they refused to repay the patient’s (the complainant, 78 yr old Gool Sawhani), hospital bills. The firm under the case is Life Line Global Ltd which provides medical services to its members before and during hospitalization for treatment and even after discharge.
As per the status quo on the case, the complainant, Gool Sawhani (78), had moved the forum against Life Line Ltd, which provides aid during hospitalization, and United India Insurance Company Ltd after they refused to refund the money she had incurred for his knee transplantation surgery at Breach Candy hospital in March 2005.
She has submitted the evidence based documents required for her claim which includes the doctor's certificate. She had also shared different test reports which were conducted at the hospital before the surgery.
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