NCDRC seeks officials' presence in hospital to help CGHS patients
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New Delhi: The apex consumer court has asked the Centre to ensure presence of some officials at every hospital handling cases of Central Government Health Scheme (CGHS) to answer queries of patients and to provide toll free enquiry number in this regard.
National Consumer Disputes Redressal Commission (NCDRC) bench presided over by Justice D K Jain passed the order while dismissing a review petition filed by CGHS with a cost of Rs 10,000 for refusing to pay Rs 66,705 to Jaipur-based P B Bhandari, a former government servant.
The amount was a part of the money spent by Bhandari, who was a beneficiary of the scheme, on his bypass surgery at a hospital here.
"In the light of the admitted position on the part of the CGHS that as on the date when the complainant had undergone CABG (surgery), admissible package rate was Rs 1,33,650, we are of the opinion that lower fora has not committed any jurisdictional error in issuing the above-noted direction, warranting our interference," the commission said.
National Consumer Disputes Redressal Commission (NCDRC) bench presided over by Justice D K Jain passed the order while dismissing a review petition filed by CGHS with a cost of Rs 10,000 for refusing to pay Rs 66,705 to Jaipur-based P B Bhandari, a former government servant.
The amount was a part of the money spent by Bhandari, who was a beneficiary of the scheme, on his bypass surgery at a hospital here.
"In the light of the admitted position on the part of the CGHS that as on the date when the complainant had undergone CABG (surgery), admissible package rate was Rs 1,33,650, we are of the opinion that lower fora has not committed any jurisdictional error in issuing the above-noted direction, warranting our interference," the commission said.
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