Consumer forum directs NEET Coaching Center to pay compensation for abruptly expelling student without refund
Chennai- A NEET coaching Center in Chennai, faced penalties for abruptly removing a student who complained about the inadequate quality of coaching. The consumer court has directed the center to refund the amount paid by the student along with compensation.
In December 2020, an individual named Mr Shankar enrolled his daughter in the TG Course's Anna Salai branch for a two-year NEET course at a cost of ₹30,000. Once online classes commenced, Shankar's daughter observed that the classes were being conducted in a shoddy manner and study material was different from what was presented to her during the trial sessions. Therefore, S Shankar along with some other parents sought clarification about the matter through a WhatsApp group created by the Centre.
Later in February 2021, S Shankar informed the centre coordinator that he wanted to stop his daughter’s training and also requested a refund. He then filed a complaint to the Chennai (North) district consumer disputes redressal commission after the training centre denied the refund and abruptly removed his daughter from the group and disabled login credentials.
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