MCC begins Security Deposit refund process for NEET PG 2021 candidates, Check out all details

New Delhi : Through a recent notice, the Medical Counselling Committee (MCC) has informed regarding the invitation of Security Deposit refund process for candidates who had appeared for NEET PG counselling 2021 for admissions to PG medical courses this year.

Refund process of Security Deposit for PG 2021 is going to start from 01st June 2022 from the office of HLL which is the Financial Custodian of MCC to all eligible candidates. Refund process for PG-2021 is likely to be completed by 10th June 2022, the MCC stated.

Security amount will be refunded to the same account / card from where the security amount was initially deposited by the candidate.

All candidates are advised to check out all the refund related information as mentioned below:

REFUND RELATED INFORMATION

Important questions regarding Refund Issues:

Q. : When and where this Security Deposit will be refunded?

Ans: 1. Security amount will be refunded only after the completion of all rounds of Counseling. MCC will notify about the completion counselling on their website "www.mcc.nic.in". The Financial Custodian will initiate the refund of security deposit within 15 days of such notification and complete within 30 days of such notification.

2. The security amount will be refunded to the same account from where the security amountwas initially deposited by the candidate. E.g.

1) If the security amount was deposited through Card#1234XXXXXXXX5678, then the refund will go to Card #1234XXXXXXXX5678 only.

2) If the security amount was deposited from account # 123456789012 of State Bank of India IFSC Code SBIN0003567 then the refund will go to #123456789012of StateBankofIndiaIFSCCodeSBIN0003567only. 

Hence, the candidate must keep their card/bank account ACTIVE till refund process is completed. If card/bank account is closed before the completion of refund, the bankers will not be able to complete the refund process. Since bankers will take long time to identify & return the failed refunds to Financial Custodian and legal formalities are to be complied for initiating refund to different bank account, refund to new bank account will take very long time. Neither Financial Custodian nor MCC will be responsible for such delay.

Q.: If the security deposit is remitted through unrelated card/bank account can the candidate request for refund to different card/bank account?

Ans: NO. MCC will not entertain such requests.The security deposit will be refunded only to the account from where the security deposit was initially deposited. The candidates are advised to not use unrelated card/bank accounts for remitting security deposit.

Q.: What happens if the candidate, by mistake, makes more than one payment for the s a m e Roll#?

Ans: Candidate can approach the Financial Custodian after 15 days of closing of Registration Window. The Financial custodian will refund the excess payment, if any, within 30days of closing of Registration Window. The financial custodian will deduct 50% of the Regn Fees or Rs.500/ whichever is less from each excess receipt refund towards Admn. expenses

Q: Do I have to request the Financial Custodian to refund the security amount? What is the schedule for refund of security amount?

Ans: NO. Candidate need not approach the Financial Custodian for refund of security amount. The Medical Counselling Committee will publish the list of candidates who are eligible for the refund of security amount on the website of MCC "www.mcc.nic.in" once all rounds of counseling are completed. The Financial Custodian will initiate the refund of security amount within 15 working days and complete the refund of security deposit within 30 days of publishing the eligible list in the MCC Website. Once the Financial Custodian completes the refund, MCC will publish the refund details along with refund date & transaction # in the website of MCC "www.mcc.nic.in" within 45 days of publishing the eligible list in the MCC Website. The refund will be credited, depending upon the level of digitalization of candidate's bank, to the candidates account between 2 to 15 days from the date of refund by Financial Custodian.

Q.: Can candidate initiate refund proceedings through charge back claim through the card Issuing bank?

Ans: NO. Candidates who have been allotted Roll # should not initiate refund proceedings through charge back claim through the card issuing bank. If the charge back claim is initiated, the Financial Custodian /MCC will be debarred by the Payment Gateway Service Providers from initiating direct refund. The candidate has to approach only their card issuing banks for refunds. For initiating manual refund by Financial Custodian, the candidate should withdraw the charge back claim and produce a no objection certificate from card issuing bank stating that the charge back claim is withdrawn & card issuing banker do not have any objection in Financial Custodian refunding the deposit. As this process takes lot of time and the refund will be inordinately delayed. Hence candidates are advised to not to initiate charge back claim. 

Q.: Who is the Financial Custodian?

Ans: HLL Lifecare Ltd, a Govt. of India Undertaking under Ministry of Health and Family Welfare is the Financial Custodian. They will, on behalf of MCC, collect nonrefundable Registration Fees and refundable security deposit from the candidates and refund the security deposit to the candidates.

Q.: How to contact the Financial Custodian?

Ans: The Financial Custodian Can be contacted through email "financemcc@lifecarehll.com" The Financial custodian will respond only to the mails through mailed registered in the application form.

 Direct queries to MCC will not be entertained.

 All refund related queries must be addressed to financemcc@lifecarehll.com .

 Candidate can approach Financial Custodian only after 15 days of closing Counselling Window or 30 days of publication of "candidate eligible for refund" list in MCC web-site. 

Q.: Will Medical Counselling Committee bear the bank charges incurred by the candidate while registering for counseling?

Ans: NO. Bank Charges if any, incurred by the candidate should be borne by the candidate only.

Q. : Can candidate remit the Registration Fee and Security Deposit from NRI Account?

Ans:NO. MCC cannot, as per Reserve Bank of India (RBI) Rules, refund security deposit to NRI Account. If the candidate wants to use the funds available in his/ her NRI Account for registering for counseling, he /she has to first transfer funds from NRI Account to NRO Account and from NRO Account to MCC. The refund from MCC will be credited to NRO Account only.

Q.: Will MCC pay interest on the refundable security deposit?

Ans: NO. MCC will not pay interest on the refundable security deposit.

Q. No. 82: What are the payment mode/option for Regn. Fees & Security Deposit?

Ans:  

In case of any refund queries please contact financemcc@lifecarehll.comDirect queries to MCC regarding refund /payment will not be entertained.

To view the official Notice, Click here : https://mcc.nic.in/feesrelatedinfomation