BMC Hospitals to seek tips from private hospitals to improve healthcare services
Mumbai: The Brihanmumbai Municipal Corporation (BMC) is taking significant steps to address the concerns surrounding healthcare services and infrastructure within its municipal hospitals. In response to recurring complaints about limited amenities and perceived rudeness among medical staff in civic-run hospitals, the BMC has embarked on an initiative for change.
High-ranking authorities from municipal hospitals have been directed to conduct visits to private healthcare institutions, aiming to gain insights into their operational practices with the ultimate goal of enhancing the quality of services provided in municipal healthcare establishments.
The decision to adopt this approach follows surprise inspections of hospitals by Additional Municipal Commissioner Dr. Sudhakar Shinde, who identified several areas requiring improvement. A senior health official expressed optimism about the potential impact of this initiative, believing that it could lead to positive changes in the quality of services offered within BMC-run facilities. This proactive move comes in response to numerous complaints from patients and their families, who have raised issues related to hospital cleanliness, the conduct of medical personnel, and the state of infrastructure.
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