Youtuber Accuses Max Hospital Gurugram of Hiking Doctor Consultation Fees, Management Denies Allegations

Gurugram: In a recent controversy, Gurugram-based Max Hospital has been accused of hiking doctors' consultation fees and withdrawing senior citizen's waiver.

The allegation against the hospital has been brought by one Akshat Shrivastava, a social media influencer. Taking to X (formerly Twitter), as well as LinkedIn, the Youtuber claimed that when his mother visited Max Hospital in Gurugram eight months ago, the doctors kept pushing her for more specialists' consultation. The X post has already been viewed by more than 529000 people, and liked by around 4,300 users.

"Around eight months back, my mom went to the Max Hospital in Gurugram. After her tests she informed me: 'Senior citizens used to get 20 per cent off, now that is withdrawn'.

"She was constantly pushed by the doctors to consult multiple super specialists (so more money for hospital due to these additional consultations)," the Youtuber alleged, adding that the "cost of check-up has also gone up. The consultation (depending on the doctor costs Rs 1,500-2,500)." 

Meanwhile, defending the hospital and denying the allegations, a company spokesperson shared in an email statement with IANS, "Max Healthcare periodically provides promotional discounts on specific offerings across its network. The discount cited by the patient may not have been applicable at the time of their inquiry."

"Permanent discounts are not offered for any category. Patients are referred to appropriate specialists, on the basis of the doctor's evaluation of their medical condition. We strongly deny any charges of misconduct in this regard," the statement issued by the Spokesperson further added.

Shrivastava said that both he and his mother "bought the stocks of Max Life. The stock is up 56 per cent in the last 6 months." He further added, "There is no point in cribbing about rising prices. Your only defence is to tag along with capitalists and make money. So that you can eventually pay them."

Commenting on the issue, one user wrote on X, "Multi-speciality hospitals in India have become a den of capitalism. Not just over expensive treatment, but also over priced parking, over priced food, over priced tests, over priced medicine shops. It's milking a patient at every step!"

"There are 1 million problems in India. I say keep your head down and work smart, increase your salaries and earning, control your expenses and invest wisely (case in point above). Be happy," wrote another user.

"Thanks for sharing your experince with the public .. this will help them to understand the present status of expense regarding the medical treatment .. And the benifit of making investment descission if they desire to do soo," another user wrote.

Also Read: Medical Negligence: Max Hospital, Doctors slapped Rs 10 lakh compensation