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CGHS Doctor to face action for allegedly shouting at patient


CGHS Doctor to face action for allegedly shouting at patient

Chandigarh: A Doctor associated with the Central Government Health Scheme (CGHS) wellness centre is likely to face action from the authorities after a complaint was filed against him for shouting and mistreating with his patients. A 69-year old patient accused doctor Singla for shouting at him angrily inside the consultation room.

The complaint was filed by a patient, a retired class one officer from Himachal Pradesh who went to the wellness centre to get the treatment after which he alleged doctor for the stated action.

“I have age-related ailments and can’t walk properly, but the doctor mocked me and screamed at my wife saying that as I take more time to walk and speak slowly, I should not be not visiting him as it wastes his time (sic),” the patient told HT.

The patient went to the hospital administration to complain about the incident.  The patient alleged that the health centre responded late and also asked for the  ‘compromise’ with the doctor.

“She asked my father to take back the complaint and hinted that a compromise be struck. Though she said that doctors were under a lot of work pressure, my father refused to do her bidding and said no matter how stressed a doctor was he could not insult a patient,” patient’s son told HT.

Talking about the complaint received, Dr Ashwani Kumar, additional director, CHGS confirmed that the complaint had been received and inquiry against the doctor will be initiated soon.

“We have received three to four written complaints against him. In previous cases, patients compromised but in this (Sood’s) case we have marked an inquiry.” Dr Kumar informed HT.

The concerned doctor Dr Singla blamed work pressure and patient load adding that it’s not possible to satisfy all patients.

“We are always there to help the patients. There is a lot of patient load and at times patients are agitated. We have to follow government rules and when we ask them to follow some rules like coming next for collecting medicines they get agitated. One person cannot satisfy all.” he told the daily




Source: with inputs
5 comment(s) on CGHS Doctor to face action for allegedly shouting at patient

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  1. user
    Dr Vandita bansal October 30, 2018, 6:29 pm

    It\’s true that CGHS Chandigarh is too much overworked ,when can you empathize with patient ? Expressing support or few kind words of encouragement usually robs other patients of their chance to even see the doctor

  2. True there\’s so much stress n it\’s difficult to satisfy every pts needs they dnt want to abide by rules set by government n when asked they fight, blame for torturing elderly citizens. A doctor no matter what according to citizens of this country should say against wrong being done to him or her because he or she is a doctor. They r best treated by quacks who earn respect plus money from. Such idiot fools. I didn\’t meant to insult anybody but people should understand n control their temperament.

  3. STATS OF CGHS DISPENSARY IN CHANDIGARH( from official site cghs.nic.in dated 26-10-18)
    Top 5 Doctors Saw Patients Today
    BUSIMI PRATIMA – 116
    SUNITA CHAUDHARY -108
    SUMAN – 101
    PREETI GARG -98
    RAJNEESH SINGHAL – 77
    TOTAL -500 PATIENTS IN 6HRS
    1.IS IT AN EXAGGERATION TO SAY DOCTORS WORKING THERE IS OVER STRESSED ??
    2.DOCTOR DIDN\’T SHOUT JUST BECAUSE HE OVER STRESSED FOR ONE DAY .HE IS BEEN OVERSTRESSED THROUGHOUT THE YEAR (ALL WORKING DAYS)

  4. user
    Dr Pradeep Kumar October 26, 2018, 10:43 am

    I dont know exactly wat happened there.. But in general.. In any overloaded hospitals we usually ask the patients in queue to come fast so that we can minimise the wastage of time so that we can treat more and more patients.. I think the govt should think a solution for the over worked doctors and not blame for this.. Otherwise at least limit the no. of patients to be treated per day per doctor

  5. user
    Dr Ramesh Vardhan October 25, 2018, 4:43 pm

    THIS IS MOST STUPID COUNTRY IN THE WORLD WHEN IT COMES. HEALTH CARE ( FOR THAT MATTER , MOST OF THE THINGS ) . OURS MOST UNORGANISED COUNTRY . Let me come out real example – THE AVERAGE SPEED OF A VEHICULAR MOVEMENT IN MOST OF INDIAN CITIES IS AROUND 14 KMS/ HOUR. THAT MEANS IN 8 HOURS DUTY ONE CAN DRIVE 104 KMS , WHERE AS IN EXPRESS WAYS IT CAN BE AROUND 500 TO 700 KMS . SIMILARLY FOR CONSULTATION, EXAMINATION , DIAGNOSIS & TREATMENT IT NEEDS MINIMUM OF 10 MINUTES IN WELL ORGANISED CLINIC / HOSPITAL. THAT MEANS A DOCTOR AS G P CAN TREAT MAXIMUM OF 48 PATIENTS / DAY . BUT WE OFTEN HEAR SOME GUYS SAYING I AM TREATING MORE THAN 100 PATIENTS / DAY . ACCORDING TO ME THIS IS NOTHING BUT HUMBUG / QUACKERY / CHEAP GIMIC/ CHEATING AND MAKE FOOL OF ONESELF & OTHERS . THE BABUS WAY OF DEALING WITH SITUATIONS . UNFORTUNATELY NO BODY DARE TO TALK ABOUT SUCH IMPORTANT ISSUES. People are busy highlighting the problems , instead of finding out the right solutions.