Medical Dialogues
  • Dermatology
Login Register
This site is intended for healthcare professionals only
Login Register
  • MD Brand Connect
  • Vaccine Hub
  • MDTV
    • Breaking News
    • Medical News Today
    • Health News Today
    • Latest
    • Journal Club
    • Medico Legal Update
    • Latest Webinars
    • MD Shorts
    • Health Dialogues
  • Fact Check
  • Health Dialogues
Medical Dialogues
  • Medical News & Guidelines
      • Anesthesiology
      • Cardiology and CTVS
      • Critical Care
      • Dentistry
      • Dermatology
      • Diabetes and Endocrinology
      • ENT
      • Gastroenterology
      • Medicine
      • Nephrology
      • Neurology
      • Obstretics-Gynaecology
      • Oncology
      • Ophthalmology
      • Orthopaedics
      • Pediatrics-Neonatology
      • Psychiatry
      • Pulmonology
      • Radiology
      • Surgery
      • Urology
      • Laboratory Medicine
      • Diet
      • Nursing
      • Paramedical
      • Physiotherapy
  • Health news
      • Doctor News
      • Government Policies
      • Hospital & Diagnostics
      • International Health News
      • Medical Organization News
      • Medico Legal News
      • NBE News
      • NMC News
  • Fact Check
      • Bone Health Fact Check
      • Brain Health Fact Check
      • Cancer Related Fact Check
      • Child Care Fact Check
      • Dental and oral health fact check
      • Diabetes and metabolic health fact check
      • Diet and Nutrition Fact Check
      • Eye and ENT Care Fact Check
      • Fitness fact check
      • Gut health fact check
      • Heart health fact check
      • Kidney health fact check
      • Medical education fact check
      • Men's health fact check
      • Respiratory fact check
      • Skin and hair care fact check
      • Vaccine and Immunization fact check
      • Women's health fact check
  • AYUSH
    • Ayurveda
    • Homeopathy
    • Siddha
    • Unani
    • Yoga
  • State News
      • Andaman and Nicobar Islands
      • Andhra Pradesh
      • Arunachal Pradesh
      • Assam
      • Bihar
      • Chandigarh
      • Chattisgarh
      • Dadra and Nagar Haveli
      • Daman and Diu
      • Delhi
      • Goa
      • Gujarat
      • Haryana
      • Himachal Pradesh
      • Jammu & Kashmir
      • Jharkhand
      • Karnataka
      • Kerala
      • Ladakh
      • Lakshadweep
      • Madhya Pradesh
      • Maharashtra
      • Manipur
      • Meghalaya
      • Mizoram
      • Nagaland
      • Odisha
      • Puducherry
      • Punjab
      • Rajasthan
      • Sikkim
      • Tamil Nadu
      • Telangana
      • Tripura
      • Uttar Pradesh
      • Uttrakhand
      • West Bengal
  • Medical Education
      • Ayush Education News
      • Dentistry Education News
      • Medical Admission News
      • Medical Colleges News
      • Medical Courses News
      • Medical Universities News
      • Nursing education News
      • Paramedical Education News
      • Study Abroad
  • Industry
      • Health Investment News
      • Health Startup News
      • Medical Devices News
      • Pharma News
      • Pharmacy Education News
      • Industry Perspective
  • MDTV
      • Health Dialogues MDTV
      • Health News today MDTV
      • Latest Videos MDTV
      • Latest Webinars MDTV
      • MD shorts MDTV
      • Medical News Today MDTV
      • Medico Legal Update MDTV
      • Top Videos MDTV
      • Health Perspectives MDTV
      • Journal Club MDTV
      • Medical Dialogues Show
This site is intended for healthcare professionals only
LoginRegister
Medical Dialogues
LoginRegister
  • Home
  • Medical news & Guidelines
    • Anesthesiology
    • Cardiology and CTVS
    • Critical Care
    • Dentistry
    • Dermatology
    • Diabetes and Endocrinology
    • ENT
    • Gastroenterology
    • Medicine
    • Nephrology
    • Neurology
    • Obstretics-Gynaecology
    • Oncology
    • Ophthalmology
    • Orthopaedics
    • Pediatrics-Neonatology
    • Psychiatry
    • Pulmonology
    • Radiology
    • Surgery
    • Urology
    • Laboratory Medicine
    • Diet
    • Nursing
    • Paramedical
    • Physiotherapy
  • Health news
    • Doctor News
    • Government Policies
    • Hospital & Diagnostics
    • International Health News
    • Medical Organization News
    • Medico Legal News
    • NBE News
    • NMC News
  • Fact Check
    • Bone Health Fact Check
    • Brain Health Fact Check
    • Cancer Related Fact Check
    • Child Care Fact Check
    • Dental and oral health fact check
    • Diabetes and metabolic health fact check
    • Diet and Nutrition Fact Check
    • Eye and ENT Care Fact Check
    • Fitness fact check
    • Gut health fact check
    • Heart health fact check
    • Kidney health fact check
    • Medical education fact check
    • Men's health fact check
    • Respiratory fact check
    • Skin and hair care fact check
    • Vaccine and Immunization fact check
    • Women's health fact check
  • AYUSH
    • Ayurveda
      • Ayurveda Giuidelines
      • Ayurveda News
    • Homeopathy
      • Homeopathy Guidelines
      • Homeopathy News
    • Siddha
      • Siddha Guidelines
      • Siddha News
    • Unani
      • Unani Guidelines
      • Unani News
    • Yoga
      • Yoga Guidelines
      • Yoga News
  • State News
    • Andaman and Nicobar Islands
    • Andhra Pradesh
    • Arunachal Pradesh
    • Assam
    • Bihar
    • Chandigarh
    • Chattisgarh
    • Dadra and Nagar Haveli
    • Daman and Diu
    • Delhi
    • Goa
    • Gujarat
    • Haryana
    • Himachal Pradesh
    • Jammu & Kashmir
    • Jharkhand
    • Karnataka
    • Kerala
    • Ladakh
    • Lakshadweep
    • Madhya Pradesh
    • Maharashtra
    • Manipur
    • Meghalaya
    • Mizoram
    • Nagaland
    • Odisha
    • Puducherry
    • Punjab
    • Rajasthan
    • Sikkim
    • Tamil Nadu
    • Telangana
    • Tripura
    • Uttar Pradesh
    • Uttrakhand
    • West Bengal
  • Medical Education
    • Ayush Education News
    • Dentistry Education News
    • Medical Admission News
    • Medical Colleges News
    • Medical Courses News
    • Medical Universities News
    • Nursing education News
    • Paramedical Education News
    • Study Abroad
  • Industry
    • Health Investment News
    • Health Startup News
    • Medical Devices News
    • Pharma News
      • CDSCO (Central Drugs Standard Control Organisation) News
    • Pharmacy Education News
    • Industry Perspective
  • Home
  • News
  • Health news
  • Medico Legal News
  • Hair transplant done...

Hair transplant done without requisite licenses, specialists: Delhi Clinic slapped Rs 6 lakh compensation

Barsha MisraWritten by Barsha Misra Published On 2025-07-03T16:08:32+05:30  |  Updated On 3 July 2025 4:08 PM IST
Delhi Consumer Court Asks Clinic to pay Rs 6 L Compensation to Victim for Failed Hair Transplant Procedure

Clinic told to pay compensation for Failed Hair Transplantation

  • facebook
  • twitter
  • linkedin
  • whatsapp
  • Telegram
  • Email

New Delhi: Holding a Delhi-based clinic liable for failed hair transplant surgeries, the District Consumer Disputes Redressal Commission (DCDRC), New Delhi, has directed the clinic to pay Rs 6 lakh to a patient. The court noted that the clinic failed to produce any document showing authorisation or license to perform modern scientific hair implantation procedures and it also lacked government approval to engage the concerned doctors for such treatments.

"The procedure conducted amounted to an unfair medical trade practice, carried out without the requisite licenses or specialized expertise, and appeared motivated solely by financial gain," the court said.

The patient/complainant had spent Rs 5 lakh on the hair transplant surgeries. However, the Consumer Court noted that the doctors at the clinic transplanted the hair to cover the bald area and created another bald area by over-harvesting the donor area.

Accordingly, holding the clinic deficient in service, the consumer court directed it to refund Rs 5 lakh to the complainant, pay Rs 1 lakh compensation for mental harassment, and Rs 30,000 as litigation charges within 45 days from the receipt of the order.

"...complainant is entitled to payment of said amount in addition to some amount of compensation for physical and mental harassment which he suffered at the hands of the opposite parties.Medical procedures must be performed by qualified and licensed professionals. Clinics should be properly registered and must adhere strictly to established medical standards. Patients must be fully informed about the procedure, including its risks, limitations, and expected outcomes. The complainant went through depression, trauma, and anxiety," observed the Consumer Court.

The history of the case goes back to 2011, when the complainant approached the treating clinic after knowing about it through advertisements in various magazines.

After conducting a thorough check-up and calculating the number of hairs to be grafted, the doctors at the clinic assured that the surgery would give a natural look by transplanting 1621 hairs and told him that they would charge Rs 2,25,000 for the procedure.

Accordingly, the complainant was admitted and he deposited Rs 1 lakh as an advance, and the doctor started the surgery. It was alleged that the clinic stopped the surgery in-between and directed the complainant's attendants to first deposit the entire amount to enable them to complete the surgery. Finally, after depositing the entire amount, the surgery was completed.

Later, the patient alleged that despite following all the post-surgery instructions, no positive outcome could be seen. When the complainant reported it to the clinic, they regretted their negligence and promised to rectify their defect. Again, he visited the clinic on 03.12.2012 and was again operated upon for a hair transplant. For the second surgery, the patient paid Rs 2,76,000. However, even after the second session, the clinic failed to fulfil its promise.

Filing the consumer complaint, the complainant sought a refund of the amount spent by him, along with compensation, travel cost, loss of pay etc. On the other hand, the clinic submitted that the complainant had been informed about the pros and cons of the surgery, and he gave consent only after understanding the same.

The clinic insisted that the complainant was given professional treatment, and the chances of success were duly explained to the complainant. They also claimed that the second surgery was conducted by a certified MD Dermatologist.

While considering the matter, the consumer court observed that while the clinic submitted that the patient did not complain during the treatment, it never explained why the complainant did not find any difference despite the treatment.

"They have nowhere explained as to whether the treatment was successful or not and what is the logic behind it. In the absence of firm assertion on the part of OP, the version of the complainant appears to be reasonable and worth reliance," observed the Commission.
"What was required before the treatment of the complainant apart from the qualifications of doctors treating the patient was that they must have been armed with declaration from the Government that they were practicing in specialized modern scientific medical treatment of surgical intervention of the scalp so as to grow hairs thereon in bald areas as per prevalent rules framed under the Drugs and Cosmetics Act," it further held.

The consumer court also noted that the clinic failed to produce any document showing authorisation or license to perform modern scientific hair implantation procedures.

"They also lacked government approval to engage doctors such as Dr. Urvashi Chandra and Dr. Arihant Surana for such treatments. The procedure conducted amounted to an unfair medical trade practice, carried out without the requisite licenses or specialized expertise, and appeared motivated solely by financial gain. As a result, the complainant suffered monetary loss of approximately ₹ 5,01,000/- along with physical and mental distress," held the consumer court.

Holding that the complainant had sufficiently substantiated his claim for compensation by leading cogent evidence, the Consumer Court concluded that there was negligence/deficiency in service on the part of the clinic in not providing proper treatment to the complainant despite charging for the same.

"This is a case where opposite parties transplanted the hairs to cover Bald area and created another Bald area by over harvesting the donor area. Hence, complainant is entitled to payment of said amount in addition to some amount of compensation for physical and mental harassment which he suffered at the hands of the opposite parties," observed the consumer court.

Clarifying that medical procedures must be performed by qualified and licensed professionals, and clinics should be properly registered and strictly adhere to established medical standards, the consumer court ordered, "Accordingly we are satisfied that there was deficiency on the part of the OP in giving her treatment to the complainant. Accordingly, we allow the complaint and direct the OP to refund the amount of ₹ 5,01,000/- (Rupees Five Lakh One Thousand Only) to the complainant, pay Rs.1,00,000/- (Rupees One Lakh Only) as compensation for mental harassment and Rs.30,000/- (Rupees Thirty Thousand Only) as litigation charges within 45 days from the receipt of this order failing which entire amount shall become payable with the interest @ 12% per annum till realisation."

To view the order, click on the link below:

https://medicaldialogues.in/pdf_upload/dcdrc-hair-transplant-procedure-293278.pdf

Also Read: Can Dentists Perform Hair transplants, Aesthetic Surgeries? Tug of War erupts between Medical and Dental Councils

District Consumer Disputes Redressal Commissionhair transplantcompensationdoctorscliniclicensespecialist
Barsha Misra
Barsha Misra

Barsha completed her Master's in English from the University of Burdwan, West Bengal in 2018. Having a knack for Journalism she joined Medical Dialogues back in 2020. She mainly covers news about medico legal cases, NMC/DCI updates, medical education issues including the latest updates about medical and dental colleges in India. She can be contacted at editorial@medicaldialogues.in.

Show Full Article
Next Story

Editorial

Dapagliflozin Shines in Post-TAVI Patients:DAPA-TAVI Trial Findings

Dapagliflozin Shines in Post-TAVI Patients:DAPA-TAVI Trial Findings

Identifying Candidates for Aspirin in Primary Prevention: Men Aged 40-50 with Hypertension, Dyslipidemia, and Familial ASCVD Risk

Identifying Candidates for Aspirin in Primary Prevention: Men Aged 40-50 with Hypertension,...

Featured image representing thinking

Is Pharma Marketing Going Through "Thinking Recession"?

Beyond BMI: Why Pioglitazone Deserves a Place in Managing Thin-Fat Type 2 Diabetes in India

Beyond BMI: Why Pioglitazone Deserves a Place in Managing 'Thin-Fat' Type 2 Diabetes in India

How to Improve Adherence in Hypertensive Patients? Bridging the Gap with CONNECT Tool

How to Improve Adherence in Hypertensive Patients? Bridging the Gap with CONNECT Tool

View All

Journal Club Today

Exfoliation Explained by Dermatologist Dr. Tanvi Vaidya

Exfoliation Explained by Dermatologist Dr. Tanvi Vaidya

View All

Health News Today

Health Bulletin 3/July/ 2025

Health Bulletin 3/July/ 2025

View All
© 2022 All Rights Reserved.
Powered By: Hocalwire
X
We use cookies for analytics, advertising and to improve our site. You agree to our use of cookies by continuing to use our site. To know more, see our Cookie Policy and Cookie Settings.Ok