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  • Pay back overcharged...

Pay back overcharged amount! Regulatory panel orders Apollo Gleneagles Hospital

Sanchari ChattopadhyayWritten by Sanchari Chattopadhyay Published On 2024-10-13T09:30:59+05:30  |  Updated On 13 Oct 2024 9:31 AM IST
Pay back overcharged amount! Regulatory panel orders Apollo Gleneagles Hospital
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Kolkata: Holding that the hospital overcharged the patient for a hernia operation, the West Bengal Clinical Establishment Regulatory Commission (WBCERC) has issued a directive to the Apollo Gleneagles Hospital.

In its order, the regulatory panel directed the hospital to set up a fixed deposit of Rs. 13,488 in the name of a patient which can later used by the concerned patient for future treatments.

The panel found that the hospital had overcharged the said amount for a hernia operation and deemed the charges to be "excessive" and 'beyond what was necessary.'

Also Read:IMA Kolkata Vice President Resigns over Inaction in Doctor Rape-Murder Case

The case relates to an elderly patient who was admitted to Apollo Gleneagles Hospital for a hernia surgery. While the hospital initially quoted a package cost of Rs. 1.80 lakh, the insurance company only approved Rs. 50,000. He was informed by an agent that the balance would be covered upon application approval to the insurance company. However, the patient was required to pay Rs. 1.08 lakh upfront, with the hospital eventually receiving Rs. 71,000.

The WBCERC discovered that the hospital had charged an additional Rs. 13,448 for a mesh used during the procedure, which should have been covered under the patient's policy. As a result, the commission directed the hospital to create a fixed deposit with the same amount in the patient's name to be used for future treatments.

Also Read:Negligence led to muscle damage: Private Hospital slapped Rs 8 lakh compensation

In a separate case heard by the panel that day, WBCERC instructed Fortis Hospital to refund Rs. 10,460 to the family of a patient who passed away following complications from gallbladder surgery. The refund pertains to non-medical expenses charged to the family and was ordered on humanitarian grounds.

Also Read:Bed confirmed on Call but denied on Spot: Hospital directed to tend34er apology to patient
Apollo Gleneagles HospitalWest Bengal Clinical Establishment Regulatory CommissionWBCERChernia operationapollo
Sanchari Chattopadhyay
Sanchari Chattopadhyay

    Sanchari Chattopadhyay has pursued her M.A in English and Culture Studies from the University of Burdwan, West Bengal. She likes observing cultural specificities and exploring new places.

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