Bengaluru Nephrologist criticizes HDFC for loan spam calls, sparks social media outcry

Bengaluru: A renowned nephrologist Dr Sundar Sankaran has recently taken to social media to address the issue of receiving an overwhelming number of spam calls from HDFC bank's loan department.  

Terming the callers as a 'nuisance', the Bengaluru-based doctor who is a program director at Aster Institute of Renal Transplantation Bangalore in a post on X said, "HDFC loan requirement callers have become a nuisance and if you get angry with them you are pestered with more calls despite blocking. Today after one caller got fired by me another caller claiming to be an HDFC manager and wanted to know why I was rude. Looked like spam calls but HDFC has to act and investigate."

Further, he included the phone numbers from which he received the constant spam calls in the post shared on March 30. \

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In response to the doctor's post, the HDFC service manager said, "Hi Sundar, sorry to hear about your experience. Please DM us the caller details and your contact number on which the call was received for better assistance." 

Slamming HDFC bank for not taking action, Dr Sankaran said, "No need for DM. I have given the numbers just act. I have DM'd earlier with so many numbers so many times but no action was taken because HDFC doesn't care!" 

"HDFC Bank doesn't care about its customers. It's the largest private bank in India and still soliciting business by outsourcing to telemarketing companies and claiming ignorance. The chairman and CEO should have some shame and act responsibly," he added.

Speaking to Moneycontrol, Dr Sankaran said, "This is very troublesome when we are checking patients who are sick. People may say ignore the unknown callers but many times it's a desperate patients trying to reach me for help and I can't afford to keep my phone in silence."

Meanwhile, several X users including doctors have shared their similar experiences with HDFC Bank and also advised him how to get rid of such pestering calls.

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