Gujarat: Human milk bank at SSG Hospital gets NQAS Certification

Vadodara: The Comprehensive Lactation Management Centre (CLMC) at SSG Hospital in Gujarat's Vadodara has achieved a significant milestone by becoming the first institution in India to obtain the National Quality Assurance Standards (NQAS) certificate, in line with the 2021 criteria.

This recognition underscores the centre's commitment to maintaining high-quality standards in its operations, particularly within the realm of lactation management.

Since its establishment in 2019, the CLMC, commonly referred to as a human milk bank, has amassed a notable track record, enlisting over 9,015 contributors who have contributed to its mission of supporting lactating mothers and ensuring the provision of safe and nutritious human milk to infants in need.

This assessment transpired on May 27, a process well-documented in a letter from the Joint Secretary of the Union Ministry of Health and Family Welfare to the Additional Chief Secretary (H&FW) of Gujarat. The letter highlighted that CLMC Vadodara had achieved a "Quality Certification," signifying the centre's adherence to the stringent quality benchmarks. The esteemed health facility is committed to addressing any indicated areas for improvement, and subsequently, it is required to present an action plan to the State Quality Assurance Unit. The State Quality Assurance unit is entrusted with the task of verifying the implementation of these improvements, thus ensuring continued enhancement in the quality of services provided.   

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As per a media report in The Indian Express, “The CLMC Vadodara is granted ‘Quality Certification’. The certified health facility should strive to work on recommended areas of improvement and submit an action plan to the State Quality Assurance Unit. The State Quality Assurance unit is expected to verify the improvement in the surveillance..,” the letter states.

Of notable significance is the fact that the CLMC received a perfect rating in various crucial aspects, including the collection, processing, storage, and dispensation of donor human milk. Furthermore, the centre was lauded for conducting its services in a manner that respects individual privacy and cultural norms, highlighting its dedication to upholding the dignity and comfort of all beneficiaries.

The achievement of the NQAS certificate by the Comprehensive Lactation Management Centre at SSG Hospital in Vadodara is a remarkable accomplishment that reflects the centre's unwavering commitment to providing top-notch lactation management services in a manner that aligns with the highest quality standards set forth by national guidelines.

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