This site is intended for Healthcare professionals only.
×

How to raise complaints against Private hospitals, nursing homes: Delhi HC asks Govt


How to raise complaints against Private hospitals, nursing homes: Delhi HC asks Govt

PIL claimed that the DGHS “has no mechanism to maintain records of the public complaints and grievances against any malpractices such as overcharging by private nursing homes and hospitals”.`

New Delhi: The Delhi High Court on Tuesday sought a response from the Directorate of health services in the city on a PIL for setting up of a mechanism to help the public lodge complaints or raise grievances against any malpractice by private nursing homes and hospitals.

A bench of Chief Justice Rajendra Menon and Justice A J Bhambani issued a notice to the Delhi government’s directorate general of health services (DGHS) and sought its stand on the plea which alleged that the authority does not even keep tabs on the services provided and prices charged by the private nursing homes and hospitals.

The court directed the DGHS to file an affidavit in response to the issues raised in the PIL and listed it for further hearing on May 14.

Read Also: AIIMS Nursing Recruitment STAYED by Delhi High Court

The petition, filed by NGO Legal Forum for Women Empowerment through its president Payal Bahl, an advocate, has claimed that the DGHS “has no mechanism to maintain records of the public complaints and grievances against any malpractices such as overcharging by private nursing homes and hospitals”.

Apart from setting up a mechanism for lodging complaints and raising grievances against such private entities, the petition also sought that there should be an audit of the health services and prices charged by such establishments.

It has also urged the court to direct the DGHS to devise a policy or issue a notification for bringing uniformity in prices charged for services provided by private nursing homes and hospitals to patients.

Read Also: Working hours for doctors, doctor-patient ratio have to be fixed: Delhi High Court tells govt

Source: PTI
6 comment(s) on How to raise complaints against Private hospitals, nursing homes: Delhi HC asks Govt

Share your Opinion Disclaimer

Sort by: Newest | Oldest | Most Voted
  1. user
    Dr RAMESH VARDHAN March 14, 2019, 4:31 pm

    IS THERE ANY MECHANISM TO FILE COMPLAINTS AGAINST THE ADVOCATES / LAWYERS / ATTORNIES AND JUDGES FOR CAUSING UNDUE DELAY IN GIVING JUDGEMENTS ???. I THINK WORLD\’S WORST JUDICIAL SYSTEM. IS IN INDIA . EVEN A TINY COUNTRY LIKE PORTUGAL DOESN\’T. TRUST / RESPECT OUR COUNTRY\’S JUDICIAL SYSTEM . LOOK AT ALL KINDS OF CORRUPT , CUNNING. MODDERS, ROBBERS, RASCALS ARE HAVING GALA TIME IN EUROPEANS COUNTRIES , SPECIALLY UNDER PROTECTIONS BRITISH CROWN WITH STOLEN KHOHINUR ( SAMANTHA KA MANI , WHICH LORD OF THE LORD SRI KRISHNA GETS IT BACK AFTER DEFEATING HIS FRIEND JAMBUVATH IN) DWAPARIYUG. ) JOGO JUDICIAL SYSTEM JOGO……..( OTHER WISE GO GO GO ….TO KASHMIR )

  2. I wonder what is meant by overcharging. If the patient feels he can\’t afford treatment in a particular setup he is most welcome to go elsewhere. It\’s like someone who wants to have the cake and eat it too.
    I wonder what is the ulterior motive of the person who is making this hue and cry

  3. Courts n judges r the most corrupt Institute in our country. . As they r not accountable..

  4. Always knew that NGOs were a nuisance…they would resort to any agenda to remain in limelight and prove the worth of their existence perse…uniformity should be in any field any profession or institute…wht just medical? Some personal grievance being settled???!!!??? Anyways, good things in life are never cheap…you cant afford it go to government institution or else work hard to gather the sum for private treatment! But they want muft ka khana…such patients total overhauling by God…shiuld send them to the respective garage…and all doctors be alert on how to trwat when an NGO personnel lands up for treatment!!!!

  5. There is no capping on the professional fees charged by lawyers and magistrates.