Family alleges negligence at Dhubri Medical College Hospital, video sparks outrage

Written By : Rumela De Sarkar Published On 2026-01-15T13:33:19+05:30 | Updated On 15 Jan 2026 1:33 PM IST

Elderly Patient’s Critical Condition Worsens Amid Alleged Lapses at Dhubri Hospital

Dhubri: In a recent case of alleged medical negligence, a 74-year-old dialysis patient’s ordeal at Dhubri Medical College and Hospital (DMCH) has sparked widespread public outrage after a disturbing video went viral on social media.

According to the news reports, the patient, a resident of Chotoguma in Chagolia, was rushed to DMCH on the morning of January 9 after his oxygen saturation levels dropped sharply. His family claimed that the hospital authorities admitted him to the Intensive Care Unit (ICU) after verifying his Ayushman Bharat card, but the quality of care allegedly deteriorated soon after admission.

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The patient’s granddaughter detailed a series of alleged lapses that have triggered widespread condemnation. She claimed that basic sanitation and nursing care were neglected, forcing family members to change the patient’s diapers and bedsheets themselves after hospital staff allegedly failed to respond to repeated requests. They further alleged that despite the patient’s critical condition, the Dialysis Ward declined immediate treatment, stating that dialysis services were available only for “registered names,” and advised the family to seek private care if urgent dialysis was required.

The situation grew even more alarming when attendants of other patients informed the family that the elderly man had fallen from his hospital bed. He had a medical channel inserted in his neck, making the fall potentially life-threatening. The family says no staff member informed them, raising serious questions about supervision and patient safety inside the ICU.

By January 10, the man’s condition had worsened significantly. Desperate to save him, the family decided to move him to a private hospital. But instead of support, they alleged they were met with resistance. Hospital authorities reportedly refused to issue a referral and insisted the family sign a “Discharge on Own Risk” (DOR) form.

As per the news reports by India Today NE, in the viral video, the granddaughter claimed that she found her grandfather gasping for breath and visibly distressed, while on-duty nurses allegedly remained seated nearby and ignored repeated requests to check his oxygen levels. When the family attempted to leave the hospital premises with the patient, hospital staff allegedly blocked the exit and called the police.

Local police later arrived at the hospital and, after assessing the patient’s deteriorating condition, reportedly intervened to allow the family to proceed. The patient was finally shifted from DMCH at around 11 pm on January 10.

He was subsequently admitted to Shila Nursing Home in neighbouring West Bengal, where he is currently undergoing treatment. The family alleged that the delay and neglect at DMCH have significantly worsened his condition.

“My grandfather is now in a critical stage. We were left with no option but to move him out because of the total negligence and the behaviour of the staff at DMCH,” the granddaughter said, reports India Today NE.

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The incident has once again raised serious questions about patient safety, accountability, and standards of care at Dhubri Medical College and Hospital, with local residents and civil society groups demanding a high-level inquiry into the allegations.

Dhubri medical collegeICU patientmedical negligenceviral video

Rumela De Sarkar

With a keen interest in storytelling and a dedication to uncovering facts, Rumela De Sarkar joined Medical Dialogues as a Correspondent in 2024. She holds a Bachelor’s degree in English Literature from the University of North Bengal. Rumela covers a wide range of healthcare topics, including medical news, policy updates, and developments related to doctors, hospitals, and medical education