WBCERC directs two private hospitals to pay compensation for overcharging, negligence in service
Calcutta: Cracking a whip on two famous private facilities of West Bengal, the West Bengal Clinical Establishment Regulatory Commission (WBCERC) through its recent orders has directed the facilities to initiate refunds and pay compensation for medical negligence and overcharging.
The hospitals which recently came under the radar of the commission included CMRI Hospital and Health World Hospital, Durgapur.
In the first case, a complainant alleged that the hospital has overcharged her for the treatment of her husband. The commission while considering the submission of the complainant, observed that the doctors have not been negligent in their duties and the patient is in fact in a good health, however, there were some inconsistencies in the billing process. The hospital handed over the patient a bill of Rs 10 lakhs. The hospital secured Rs 6 lakhs from PPA and Rs 3 lakhs was paid by the patient. The commission found that the hospital has charged Rs 8000 for ICU beds, 5000 for isolation bed, and 2500 for general bed.