Safdarjung doctors, staff to undergo mandatory performance evaluation by HODs, says HM

New Delhi: Sending a message of zero-tolerance towards poor work standards, Union Health Minister Mansukh Mandaviya on Wednesday addressed HODs at the Safdarjung Hospital to evaluate the performance and attendance of all employees to ensure the problems of absenteeism and poor-quality work are addressed.

Mandaviya visited the hospital on Wednesday and held an informal interactive session with staff of the Safdarjung Hospital and Vardhman Mahavir Medical College, a Health Ministry statement said.

Also Read:LHMC : Resident doctors denied salary for strike period, write to Mandaviya

The minister stressed that there will be zero tolerance towards poor work standards at all levels. "No one should feel that absenteeism and poor performance shall go unnoticed," he said.

Mandaviya exhorted heads of all departments to evaluate the performance and the attendance of all employees, including security and contractual staff to ensure that absenteeism and poor-quality work is effectively addressed".

The minister emphasized creating a performance-oriented work culture through efficient coordination, with the goal of providing the highest quality healthcare to patients, the statement stated.

He urged everyone to instill the mentality of accepting criticism and working towards institutional building through shared goals, aims, and work culture. "Our goal should be how to provide the best healthcare to every patient who walks in. When we have clarity on this goal and our resultant role, all our actions will also become clear and action-oriented," Mandaviya stated. The minister motivated all staff to work towards converting the Safdarjung Hospital into a highly reputed hospital of the highest quality for the poor and underprivileged. "The ministry is committed to supporting the hospital in all its endeavor," he said.

Mandaviya also advised the HoDs to meet their teams every week, undertake physical visits of all departments and evaluate performances to ensure the best output. He said they had a huge advantage due to a large number of patients that public hospitals treat and encouraged them to undertake analytical studies and publish them in reputed journals, the statement said.

The minister praised Indian doctors for leaving an imprint globally due to the efficient handling of the COVID-19 pandemic in the country. He said, "It is now time to develop our healthcare model and show to the world our strengths in different aspects of healthcare, pharma, and R&D." He congratulated the hospital for receiving the first Kayakalp Award of Rs 3 crore.

Mandaviya spent more than 2.5 hours with HoDs, nurses, heads of security and sanitation services, listening to their suggestions on quality hospital management, clinical practices, infection control measures, and sanitation processes. They shared their experience of working to provide round-the-clock services to the poor, needy and underprivileged during the pandemic, the statement said.

Also Read:HC notice to Centre, Delhi Govt on recruitment of doctors, paramedics in Govt hospitals