Haryana Health ACS warns against negligence during surprise inspection at Ambala Hospital
Ambala: Haryana Additional Chief Secretary, Health and Family Welfare, Sumita Misra, on Sunday inspected the Civil Hospital in Ambala Cantonment and directed health officials to strengthen accountability and introduce QR code-based registration to reduce unnecessary delays for patients at government hospitals.
She said negligence in patient care, poor sanitation, and inadequate supervision of diagnostic services will not be tolerated.
According to PTI, during a surprise visit to Civil Hospital, Ambala Cantonment, Misra reviewed Health, AYUSH, and emergency care, patient registration, medicine stocks, staffing, cleanliness, and diagnostic services.
She further instructed the Civil Surgeon to implement a QR code system at registration to streamline procedures and spare patients unnecessary hassle.
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“Providing the best possible healthcare facilities to the people is the state government’s top priority. No negligence in delivering medical services will be tolerated,” she said, according to a statement, stressing that patients must receive timely treatment in a clean and safe environment.
The Additional Chief Secretary visited the general and emergency wards, interacted with admitted patients, and sought direct feedback on the quality of treatment.
She also sought details about patient management and treatment arrangements from a doctor on emergency duty.
Underscoring the vital role of cleanliness in healthcare, she urged hospital authorities to uphold rigorous sanitation standards throughout all patient areas.
Misra also reviewed the availability of doctors, supporting staff and essential medicines.
The Civil Surgeon, Ambala, informed her that adequate manpower was available and medicine stocks were sufficient to meet patients’ requirements, PTI reports.
Misra directed officials to ensure close supervision of MRI, CT scan, and other diagnostic facilities run under public-private partnerships.
She made it clear that outsourcing diagnostic services did not absolve the Health Department of responsibility for the quality and functioning of those services.
Senior doctors must closely monitor such facilities to ensure that patients receive timely and reliable diagnostic services, she directed, warning that negligence in their operation would not be accepted.
Misra also sought an update on the renovation and expansion of Civil Hospital, Ambala City.
Officials informed her that renovation work had been completed and a newly constructed extension, with an additional capacity of 100 to 200 beds, was ready for inauguration. The new infrastructure promises to boost public healthcare and relieve the strain on current hospital services.
Following the inspection, Misra noted that hospital systems were running smoothly, yet emphasised the ongoing need for continuous improvement in medical care.
She urged doctors and administrators to uphold top treatment standards, guarantee essential services, and swiftly resolve any patients' concerns.
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